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Illawarra Legal Centre
Phone: 02 4276 1939
Fax: 02 4276 1978
Telephone interpreter TIS
13 14 50


If you are deaf, or have a hearing or speech impairment, contact us through the National Relay Service. For more information, visit: www.relayservice.gov.au

Tenants Service
Phone:02 4274 3475
Freecall: 1800 807 225
Fax: 02 42743491

naclc
The Illawarra Legal Centre is a member of the National Association of Community Legal Centres (NACLC) and is based in Warrawong, a southern suburb of Wollongong, NSW.
 
Tenants Service

 

The Illawarra & South Coast Tenants Service (ISCTAAS)

ISCTAAS services the Wollongong, Shellharbour, Kiama, Wingecarribee, Shoalhaven, Eurobodalla, and Bega Valley areas. This service can provide FREE information, advice and advocacy to new and existing clients. This includes help with applications and hearings in the NSW Civil & Administrative Tribunal.

 

Clients who we CAN provide free information, advice and advocacy to:

alt Housing NSW tenants

alt Community housing tenants

altAboriginal housing tenants

alt Permanent residents of caravan parks & manufactured home estates

alt Boarders and lodgers

alt Private tenants renting from a landlord and/or a real estate agent.

alt Private tenants with bond enquiries should contact NSW Fair Trading on 133 220 prior to contacting our service.

 

Clients who we CANNOT provide free information, advice and advocacy to:

alt Landlords

alt Real Estate Agents

alt Department of Housing Providers

alt Community Housing Providers

alt Park Owners/Managers

 

How we can help you with your tenancy matter

Phone Advice:

Please call us for FREE tenancy advice on:

4274 3475     or      1800 807 225

Monday - 9.00am - 1.00pm
Tuesday - 1.00pm - 5.00pm
Wednesday - 1.00pm - 5.00pm
Friday - 9.00am - 1.00pm

 

Face to Face appointments:

These appointments are available as required. Locations for appointments are:

Illawarra
7 Greene St, Warrawong 2502

Homeless Hub, Kenny Street, Wollongong 2500

Eurobodalla
Murra Mia Tenancy Service, 1/25 Gregory St, Batemans Bay 2536

For more information or to book this type of appointment please call us on:

4274 3475 or 1800 807 225.

 

Factsheets:

Please visit The Tenants Union at: http://www.tenants.org.au/tenants-rights-factsheets to download factsheets and sample letters regarding your rights & responsibilities as a tenant.

 

Free Community Education Workshops

Community Education sessions that can be provided by the Tenants Service include:

 

General rights & responsibilities
This session outlines the main rights and responsibilities of both tenants and landlords.
Target audience: both workers and tenants.

The NSW Civil & Administrative Tribunal
Information on using the Tenancy Division of the Tribunal including how it works, applications, hearings and evidence. Target audience: tenants and workers.

Tenant Databases
Information about the use of tenant databases in NSW including when tenants can be listed and what they can do about inaccurate or unlawful listings. Target audience: workers.

Residential parks
A range of sessions can be provided focusing on specific issues or covering the main rights and responsibilities of residents and park owners. Target audience: park residents.

Please note that the target audience is merely a guide and sessions are always open to others.

 
 
 
Other Useful links
 

Tenants Union: http://www.tenants.org.au/

Sharehousing Survival Guide: http://sharehousing.org/

Australians for Affordable Housing: http://housingstressed.org.au/

The Brown Couch - Tenants Union NSW blog: http://tunswblog.blogspot.com.au/

 

Phone Advice

All initial requests for advice from the Illawarra Legal Centre should be made through the telephone advice service:

 

Phone Advice Times